"Step Beyond Limits, Into Your Style."
As a leading online marketplace for sneakers, apparel, and collectibles, we’re dedicated to empowering a diverse community to champion their unique style and lead trends.
Originating in Singapore, we have grown to serve over 1.5 million users in 13 countries, driven by our mission to be the go-to fashion hub with an unparalleled customer experience.
Our commitment to product authenticity is unwavering, with dedicated facilities ensuring quality.
Novelship is seeking a full-time Authenticator Trainee to join our team. You will work closely with our Operation teams to authenticate products ranging from sought-after sneakers, apparels, to luxury products. Authentication of Products is a core value to Novelship users; join us in protecting the users from fakes and securing the integrity of our Platform!
This is an entry-level role, and training will be provided to help you familiarize and improve your authentication skills. As an Authenticator Trainee at Novelship, you need to love Shoes, the Street culture, and possess knowledge of sneaker designs from major brands Nike, Jordan, Adidas, and etc.
Candidates with more experience may be offered to start at the Junior Authenticator level.
Responsibilities:
Conduct verification of products and product images to ascertain Product Authenticity and Condition
Assists Operation team with inbound and outbound parcels
Research and Document Product, Design and New Release information to improve authentication knowledge base
Communicate promptly with other departments on enquiries related to authenticity to improve user experience
Be ready to provide justification on your authentication outcome for evaluation and post-sale support purposes
You may be required to participate in other Operations projects that will enhance workflow and improve operating efficiency
Requirements:
Passion for sneakers and other related products.
Must be from sneaker authentication background.
Knowledge of sneakers in brands such as Nike, Jordan, Adidas, etc, including originals and re-releases of the products.
Experience in retail, fashion, e-commerce, warehousing, or operations is a plus.
Attention to detail.
Able to communicate effectively in both writing and speaking in English.
Able to work autonomously in a fast-paced environment (start-up).
Able to work extended hours as occasionally needed (during festive season), including weekends.